Billing Coordinator

Asheville, NC
Posted: 2020-02-20


WLOS/WMYA-TV, located in Asheville, NC, is seeking a Billing Coordinator to assist with customer service, billing management, and credit management tasks.

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: 100% company-paid life and disability, 401K match, employee stock plan, education reimbursement, and the ability to design your own comprehensive benefit package to suit you and your family’s every need. Ready to be part of a winning team? Let’s talk.




This role will be responsible for resolving inquires from both internal and external customers, completing billing processes in a timely manner, managing and completing invoice adjustments in HelpTrac and Oracle systems, and demonstrating leadership and personal traits while carrying out all functions and duties. 

Responsibilities include, but are not limited to:

Upload and maintain scripts that are used for our co-op business
Maintain up-to-date terms and records in billing systems
Process/upload billing information
Assist with balancing and maintaining customer accounts
Prepare and maintain various reports
Investigate customer inquiries as needed
Carry out activities according to specific procedures and deadlines
Communicate with internal personnel and clients via phone or email as a hub center


Must be proficient with MS Excel
Knowledge of general accounting principles
Broadcasting or media experience is preferred
Experience with a broadcast traffic system such as OSI or Wide Orbit a plus
Ideal candidate will be able to prioritize and multitask, have a high level of attention to detail, and have excellent communication (both written and over the phone) skills 


Apply Online: /job/1772

Job posted by an Equal Opportunity Employer