Bilingual (Spanish) Customer Service Representative - Draper, UT
Posted by Metasource
Contact Center Representative - Bilingual
MetaSource is seeking a driven and customer-friendly Bilingual Contact Center Representative to join our team of Contact Center Representatives in our Draper, UT office.
What does a Bilingual Contact Center Representative do?
The Bilingual Contact Center Representative is responsible for providing effective customer service for all internal and external customers by using excellent in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department
Manages incoming and outgoing phone calls, emails, and faxes
Provides timely and accurate information to customers questions and requests
Resolves customer concerns quickly and efficiently using knowledge of the product or program
Documents customer accounts appropriately and accurately
Communicates with co-workers, management, clients and others in a courteous and professional manner
High school diploma or GED
Must be able to speak fluently in English and Spanish
Previous customer service experience a plus, but not required
Ability to communicate effectively with customers and team members through verbal and written communication
Experience with Microsoft Office software
Minimum typing speed of 30 WPM
What we offer
Great working environment
Advancement and Growth Opportunities
Benefits after 60 days
Full Health, Vision, Dental Benefits
Generous Paid Time Off
Short and long-term disability insurance available
At MetaSource, we believe in practicing a culture of best-in-class performance, employee involvement, and continual improvement. We are committed to fostering growth and learning in the workplace and to recognizing individuals and their contributions. Our shared vision provides an environment that cultivates integrity and respect. We believe our team members are our number one assets and are dedicated to their care and growth. Come join the MetaSource team!
To apply for a job go to: http://metasource.applicantpro.com/jobs/
For more information check out our website at: www.metasource.com, or go to our Facebook page and be sure to LIKE us!
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Job posted by an Equal Opportunity Employer